1-613-789-8885
309 Dalhousie St, Ottawa, ON K1N 7E8
Sun-Thu 12PM - 9PM | Fri- Sat 12PM - 10PM

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Terms of Service for Pho By Night

Last Updated: September 1, 2023


1. Introduction:

Welcome to Pho By Night! Whether you visit our cozy physical location or navigate our official website, we’d like to make sure you’re aware of our operating guidelines. By accessing and utilizing Pho By Night’s services, you’re signifying your acceptance of and adherence to the subsequent terms and conditions, which we’ll refer to as our “Terms of Service”.


2. Our Services:

At Pho By Night, we pride ourselves on offering a memorable dining experience. Whether you choose to dine in with us or prefer a takeaway, we cater to your needs. Additionally, for your convenience, we’ve introduced an online reservation system. Please note that our culinary delights and their respective pricing may undergo changes from time to time, and we don’t provide prior notice for these changes.


3. Reserving a Table:

Making a reservation has never been easier – choose between our online portal or a quick phone call. If unforeseen circumstances arise and you cannot make it to your reserved slot, we kindly ask you to inform us at your earliest convenience. Please be punctual, as we might need to release your reservation if you’re more than 15 minutes late and haven’t informed us.


4. Payments:

Every price you see in our establishment or on our website is quoted in Canadian dollars. We accept a variety of payment methods, including major credit cards and cash. Additionally, there might be other payment options available as specified either at our establishment or on our website. Payments are processed either immediately upon ordering or once your dining experience concludes.


5. Refund Policy:

All sales once concluded are deemed final. However, in certain scenarios, Pho By Night management may consider refunds or exchanges. Such decisions are discretionary and based on individual circumstances.


6. Customer Behavior:

Pho By Night aims to maintain a harmonious ambiance. We kindly request all patrons to display respect and courtesy during their visit. In scenarios where a disturbance is caused, we reserve the right to either deny service or request the individual to vacate the premises.


7. Limitation of Liability:

While we strive for excellence, there are legal limits to our responsibilities. Unless otherwise mandated by law, Pho By Night isn’t responsible for indirect damages or losses of any kind, including but not limited to profit losses, whether they’re immediate or consequent.


8. Our Intellectual Property:

Every aspect of our brand, from the Pho By Night name to our unique logo and related branding components, remains our exclusive intellectual property. Unauthorized usage of any of these elements without our explicit written consent is strictly prohibited.


9. Updates to the Terms of Service:

As we evolve, our Terms of Service might require revisions. The most up-to-date version will consistently be accessible on our website. If you decide to continue availing of our services post any changes, it signifies your acceptance of the updated terms.


10. Legal Jurisdiction:

Any and all disputes or concerns pertaining to these Terms of Service or the services provided by Pho By Night will be deliberated under the jurisdiction of Ontario, Canada’s legal system, without considering its conflict of law stipulations.


11. Reach Out to Us:

Should you have any queries or require clarifications on these Terms of Service, please don’t hesitate to get in touch:

Pho By Night 309 Dalhousie St, Ottawa, ON K1N 7E8 Phone: (613) 789-8885


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