309 Dalhousie St, Ottawa, ON K1N 7E8
Sun-Thu 12PM - 9PM | Fri- Sat 12PM - 10PM


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Privacy Policy

Last Updated: September 1, 2023

1. Introduction:

At Pho By Night (referred to as “we”, “our”, or “us”), we hold the privacy of our esteemed patrons and online visitors in the highest regard. This Privacy Policy has been crafted to provide clarity on our data handling practices: from the information we collect and its utilization to the rigorous measures we’ve instituted to ensure data security.

2. What We Collect:

Whenever you choose to navigate our website or dine in our establishment, there’s a possibility we’ll gather the subsequent details:

  • Your full name.
  • Modes of contact, encompassing email addresses and phone numbers.
  • Specifics related to reservations, your food and beverage choices, and any preferences you indicate.
  • Details regarding payments. However, rest assured, we never retain credit card specifics.
  • Any feedback, comments, or reviews you generously share.

3. How We Use Your Data:

We harness the information collected primarily for:

  • Efficient order processing and its subsequent delivery.
  • Rendering exceptional customer service.
  • Engaging in promotional and marketing endeavors, but only with your explicit consent.
  • Continually refining and bettering our offerings.

4. Safeguarding Your Data:

Your privacy is our priority. We’ve fortified our systems with advanced security protocols to thwart unauthorized intrusions and potential data breaches. All collected data is encrypted and only accessible to personnel who’ve been granted explicit authorization.

5. Our Stance on Cookies:

To optimize your digital experience, our website might deploy cookies. These tiny files gather insights about your site interactions, allowing us to discern user behavior and refine our web presence accordingly. Should you prefer, your browser settings can be adjusted to decline these cookies.

6. Navigating to Third-party Sites:

Our website may feature hyperlinks to external sites. It’s important to note that once you choose to click on these links and exit our domain, the protection afforded by our Privacy Policy ceases. We cannot monitor or influence the data practices of these external entities and thus, cannot be held accountable for their privacy policies.

7. Your Entitlements:

We believe in transparency. At any juncture, you can request a comprehensive breakdown of the personal data we have stored pertaining to you. If you identify any discrepancies or outdated information, you possess the right to demand corrections or deletions. Moreover, if you wish to distance yourself from our marketing communications, you can opt out seamlessly.

8. Policy Revisions:

The digital realm is ever-evolving, and to keep pace, our Privacy Policy may undergo revisions. Any modifications will be promptly reflected on this page. For substantial alterations, we’ll proactively reach out to our clientele to keep them informed.

9. Reach Out with Queries:

Should there be any uncertainties or concerns regarding this Privacy Policy or how we handle data, we’re here to help. Please connect with us at:

Pho By Night 309 Dalhousie St, Ottawa, ON K1N 7E8 Phone: (613) 789-8885

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